I have used 30000ms but still the same issue.
Are you sure you are getting full page screenshot?
This is very urgent from our side so can you please check and get back to me ASAP?
also which programming you are using?
I'm using .net Technology with VB and C#.
Dim GrabzIt As GrabzItClient = New GrabzItClient(Application key, secreat key)
Dim options As ImageOptions = New ImageOptions()
options.BrowserHeight = -1
options.BrowserWidth = -1
opzioni.OutputWidth = -1
options.OutputHeight = -1
opzioni Ritardo = 30000